Registration Process – How Do I Register with MOBIKO?

How do I register with MOBIKO?

Receive invitation / Contact HR department
You will receive an invitation email from eitherMOBIKO yourby employer or MOBIKOemail – usually sent to your company email address registeredstored with MOBIKO.
Important:

In order to receive the invitation, your HR department must first create your account with the necessary user data (e.g., personnel number, budget limit, permitted mobility categories, etc.).
It is therefore advisable to contact your HR department first before contacting MOBIKO support, as we only intervene in the event of technical problems or to provide further assistance. Complete registration

Open the invitation email and click on the registration link.
Now enter a password that you would like to use to log in to MOBIKO in the future.

Login

Follow the instructions to confirm your personal details and set a password.

email
The email address to which the invitation was sent to willis also be your MOBIKO login email.

email for MOBIKO. Validity

of the invitation
The invitation is valid for 35 days.days. YouDuring this time, you will receive regular reminder emails during this period.emails.
If the invitation is not acceptedaccepted, withinthe thisinformation timeframe,provided by your accountemployer will be automatically deleteddeleted.

in accordance with data protection regulations.

Important:
 The invitation is valid for 35 days. If you haven’thave not received the invitationan email, please also check your spam folder, or contact your MOBIKO administrator.administrator.

Your

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login

email address is always the address to which the registration for your MOBIKO access was sent.

What canshould I do if I haven’haven't received mya registration email?
The

invitation is sent either immediately or at a scheduled time.

Please check the following:

📬

1. Inbox & Spam Folder:
   The invitation may have ended up in your spam folder.folder

📧 Correct Emailemail Address:address:
Make sure you’reyou checkingare using the email address your employeryou registered with MOBIKO.MOBIKO (usually your company email address).

🕒

ScheduledInvitation Send-Out:time:
InYour somecompany cases,administrator invitationsdetermines arewhen sentyou atshould areceive laterthe dateinvitation. automatically.Please contact your company representative if you should already have access to MOBIKO but have not yet been invited.

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Tip:
If you can’tcannot find the invitation email in either your inbox or spam folder, please reach out tocontact your HR departmentdepartment. or the MOBIKO Support Team.
They can issueset up your account again or send you a new invitation if needed.necessary.

🔁 The invitation remains valid for 35 days.
You’ll receive reminder emails during this time.
If not accepted, your account will be automatically deleted in line with privacy regulations.