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How can I change the language in MOBIKO?
MOBIKO is available in German and English. You can easily change the language in both the smartph...
How can I change my name in MOBIKO?
You can arrange for a name change, e.g., due to marriage, through your employer. Important to k...
What can I set under the gear icon in the MOBIKO app?
In the MOBIKO app, you can adjust various settings to personalize your user experience. Here is a...
Was kann ich unter dem Zahnrad-Symbol in der MOBIKO App einstellen?
In der MOBIKO App kannst du verschiedene Einstellungen vornehmen, um dein Nutzererlebnis zu perso...
Disruptions & system status – How can I view the current system status of MOBIKO?
Are there any known disruptions at present? If there are any restrictions, we will always keep y...
Data protection - Is my data secure?
Data protection is a top priority at MOBIKO. We are committed to treating our users' personal dat...
Using multiple devices simultaneously – is that possible?
Yes! You can log in on as many devices as you like – e.g. on your new smartphone, your old cell p...
Forgot Your Password – What Can You Do?
You can reset your password yourself at any time – simply via the login page of the app or web ap...
Login – How Do I Sign In?
Please make sure to install the MOBIKO app (PWA) on your smartphone or laptop first to enjoy full...
MOBIKO app installation – How do I install the app on my smartphone or laptop?
MOBIKO does not use a traditional app from the App Store. Instead, we offer a Progressive Web App...
Basics of the Home Charging Manager for Electric Company Cars – What Should I Know About It?
General Description 🔌 What is the MOBIKO Home Charging Module? The MOBIKO Home Charging Manag...
Registration Process – How Do I Register with MOBIKO?
How do I register with MOBIKO? Receive invitation / Contact HR departmentYou will receive an i...
Kontakt - Wie kann ich den Support kontaktieren?
Servicezeiten Die MOBIKO GmbH stellt die Erreichbarkeit des Dienstes an folgenden Tagen und Uhrz...
Contact - How can I contact support?
Service hours MOBIKO GmbH ensures that the service is available on the following days and at the...
Our vision and values – what exactly are they?
At MOBIKO, we have a clear vision: we want to make sustainable mobility accessible, easy, and att...
Sustainability at MOBIKO – What do we mean by this?
For MOBIKO, sustainability is not a trend, but a central component of our corporate philosophy. W...
Introduction – Who Are We at MOBIKO?
Welcome to MOBIKO What does MOBIKO mean and what is the idea behind it? MOBIKO (short for mob...
Flexibles Mobilitätsbudget
Allgemeine Beschreibung Ein flexibles Mobilitätsbudget ist ein moderner Benefit für Mitarbeite...
Änderungen beim Deutschland-Jobticket - Name/Geburtsdatum - Was tun?
Für die Ausstellung eines Deutschland-Jobtickets werden Name, Geburtsdatum und Postleitzahl benöt...
Grundlagen zum Deutschland-Jobticket (DJT) - Was sollte ich darüber wissen?
Allgemeine Beschreibung Was ist das Deutschland-Jobticket? Das Deutschland-Jobticket ist ei...